Introduction
This Privacy Policy describes how Chotteylal & Sons ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, www.chotteylal.com, and use our related services (collectively, the "www.Chotteylal.com").
Information We Collect
We collect information from you in a variety of ways when you use the Site, “www.Chotteylal.com”, including:
Information you provide directly: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
Information we collect automatically: This includes information about your device and browsing activity on the Site, such as your IP address, browser type, operating system, device identifiers, referring/exit pages, date/time stamps, and clickstream data. We may also collect information about your usage of our mobile app, if applicable.
Information from third-party sources: We may receive information about you from third-party sources, such as social media platforms or marketing partners. This information may include your name, email address, and other publicly available information.
How We Use Your Information
We use the information we collect for a variety of purposes, including:
To process your orders and provide you with the products and services you request.
To send you transactional emails about your orders, such as order confirmations and shipping updates.
To personalize your experience on the Site and recommend products that may interest you.
To send you marketing and promotional emails, with your consent.
To analyze how you use the Site and improve our services.
To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party service providers who assist in operating the Site and delivering our services. These providers are solely authorized to use your information for the purpose of facilitating our services.
Additionally, we collaborate with third-party advertisers to personalize your ad experience on our site and other platforms. Rest assured, your personal information remains confidential unless expressly permitted by you. By browsing our site and consenting to cookies, you're granting us your consent.
We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of the Site. Cookies are small data files that are stored on your device by your web browser. You can disable cookies in your browser settings, but this may limit your ability to use certain features of the Site.
Shopify Inc.
Our online store operates on the Shopify platform, which enables us to showcase and sell our products and services to you seamlessly.
Your data is securely stored by Shopify through their data storage, databases, and the general Shopify application. Rest assured, your information is kept safe on a server protected by a firewall.
When you opt for a direct payment gateway to finalize your purchase, Shopify securely stores your credit card data. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS), ensuring the utmost protection. Your purchase transaction data is retained only as long as necessary to complete the transaction, after which it is promptly deleted.
We adhere to the standards established by PCI-DSS, managed by the PCI Security Standards Council, comprising major brands like Visa, MasterCard, American Express, and Discover. These requirements are in place to guarantee the secure handling of credit card information by our store and our service providers.
For further insights into Shopify's terms of service and privacy policies, you may refer to the following links:
Shopify’s Terms of Service: https://www.shopify.com/legal/terms
Shopify’s Terms of Service: https://www.shopify.com/legal/terms
Data Retention
We will retain your personal information for as long as it is necessary to provide you with the products and services you request, for legal or regulatory reasons, or for internal administrative purposes.
Your Choices
You have choices about how we use and share your information. You can:
Opt out of receiving marketing and promotional emails from us by clicking on the "unsubscribe" link in any email we send you.
Update your personal information by logging into your account on the Site.
Request to delete your personal information by contacting us.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.
Age of Consent
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@chotteylal.com
